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Management

Effective Executive


June'15
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Think About How You Think
Leadership, Culture and Entrepreneurship
Interview
The Role of Leadership Team in Building Startups’ Organizational Culture
Creating a Learning Culture in Startup Organizations
Building an Organizational Culture: The Experience of Startup Companies
The Science of Creating the Right Culture for Your Organization
Surviving and Succeeding with the “Leadership Pearl Chain” Model: How to Identify and Develop Reliable Talent in a Complex World
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Think About How You Think

-- Dan Coughlin

Your thoughts affect your emotions, your energy level, your relationships, your performance, and the results that you help to generate in your organization. Slow down mentally so that you are aware of what you are thinking while you are thinking it. Notice what emotions your thoughts are generating. When you feel it is necessary, consciously change your thoughts in order to generate the emotions you need to have and the energy, relationships, and performance necessary to help your organization go to the next level.

Article Price : Rs.50

Leadership, Culture and Entrepreneurship

-- Colin Coulson-Thomas

Many startups are transitioning to more flexible forms and portfolios of multi-locational teams and interconnected work-groups. People network, share insights, raise questions and address issues as they arise. As business startups expand and evolve and people within and across key relationships assume greater responsibility, actively participate in corporate social networks and become more intimately involved in decision making in increasingly open and democratic organizations, leadership requirements will change in terms of the number and type of those involved. Steps may have to be taken to identify, attract, engage and develop appropriate people.

Article Price : Rs.50

Interview
The Role of Leadership Team in Building Startups’ Organizational Culture
Interview with Kevin D Clark and Cory R A Hallam
The interview was conducted by Ivaturi Murali Krishna

Creating a Learning Culture in Startup Organizations

-- Ronald J Burke

There are obviously many benefits of learning to both individual learners themselves and to their employing organizations. Individuals become more ‘employable’ in that they are able to retain the jobs they now have as well as obtain jobs they desire and organizations get more adaptable and better performing employees. Managers and leaders are central figures in creating a learning culture, and making learning opportunities available to the employees. Startup ventures that create learning cultures are more likely to have engaged and vibrant employees who produce results contributing ultimately to the success of the startup.

Article Price : Rs.50

Building an Organizational Culture: The Experience of Startup Companies

-- Stephanie Jones and Riham Moawad

Once the corporate culture is identified, we need to work on and eliminate cultural barriers to performance. Cultural barriers could be miscommunication between staff, low motivation, deficient performance, lack of team spirit, misconception of organizational strategic objective, absence of clear individual business roles, and poor corporate image. Considering contemporary management practices, such barriers can be successfully overcome.

Article Price : Rs.50

The Science of Creating the Right Culture for Your Organization

-- Bob Murray and Alicia Fortinberry

One of the most important things that a management can do to encourage a new, and more productive, culture is to make it safe for people to experiment with new behaviors and new ways of working. Some of these will turn out to be less than optimal, and some will seem strange to the business leaders. But the increased feeling of autonomy and the often extremely beneficial ideas that come forth make it well worthwhile. For an enterprise’s leadership, this means letting go of some of the older management styles and working with the employees as a trusting team. We have found that this works even in businesses where there has traditionally been a high level of conflict between the management and the workforce.

Article Price : Rs.50

Surviving and Succeeding with the “Leadership Pearl Chain” Model: How to Identify and Develop Reliable Talent in a Complex World

-- Kai-Alexander Schlevogt

Leaders in different walks of life constantly need to search for innovative and effective ways of shielding their organizations from external and internal shocks—especially the fallout from ethical wrongdoings—and actualizing the full potential of their staff. In this endeavor, it is of paramount importance to cure problems at the roots instead of combating symptoms only. This paper suggests that movers and shakers can use the new “leadership pearl chain” model (a) to identify and grow leadership talent who can form part of their inner circle of followers, and (b) to develop themselves. Each of the following five “leadership pearls”, which form a chain, is vitally important and necessary: (1) technical competence, (2) critical thinking and decision-making skills, (3) people skills, (4) values, and (5) integrity and trustworthiness. Identifying one’s own leadership pearl profile and the profile of others, as well as benchmarking the individual scores against various pearl archetypes, is a precondition for designing effective developmental interventions.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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